| for the year ended | |||
|---|---|---|---|
| Note | 31 December 2016 | 31 December 2015 | |
| Technical costs and cost of settlements with telecommunication operators | 1,938.7 | 2,141.0 | |
| Depreciation, amortization, impairment and liquidation | 1,971.5 | 1,699.3 | |
| Cost of equipment sold | 1,354.7 | 1,332.8 | |
| Content costs | 1,114.2 | 1,065.9 | |
| Distribution, marketing, customer relation management and retention costs | 827.8 | 802.6 | |
| Salaries and employee-related costs | a | 570.5 | 550.2 |
| Cost of debt collection services and bad debt allowance and receivables written off | 46.9 | 62.6 | |
| Other costs | 245.0 | 213.5 | |
| Total | 8,069.3 | 7,867.9 | |
A) Salaries and employee-related costs
| for the year ended | ||
|---|---|---|
| 31 December 2016 | 31 December 2015 | |
| Salaries | 481.4 | 464.1 |
| Social security contributions | 73.4 | 70.1 |
| Other employee-related costs | 15.7 | 16.0 |
| Total | 570.5 | 550.2 |
Average headcount of non-production employees*
| for the year ended | ||
|---|---|---|
| 31 December 2016 | 31 December 2015 | |
| Employment contracts (full-time equivalents) | 5,010 | 5,033 |
* excluding workers who did not perform work in the reporting period due to long-term absences